2018 Card Not Present Fraud Operations Study
Welcome to the inaugural CNP Fraud Operations Survey. While fraud of all types aimed at online merchants continues to explode, objective information on how to attack it remains scarce.
This survey will be an annual benchmark undertaken by Card Not Present, with generous support from Risk Ident, measuring how e- and m-commerce merchants conduct their antifraud operations. In fraud prevention, we are all fighting a common enemy and better information benefits EVERY MERCHANT IN THE ECOSYSTEM. We will share the results of this survey in a special session at the CNP Expo in Orlando on May 15.
Please take 10 minutes to answer these questions. Responses will be publicly reported only in aggregate. Individual answers will be kept strictly confidential and WILL NOT be shared with any third party.
Participants who complete the survey will be eligible for a special prize drawing. Three will be chosen at random and each will receive their choice of an iPhone X, Google Pixel 2 or Samsung Galaxy Note 8. You MUST enter your name and email address, and you MUST complete the survey to be entered in the drawing. Click here for more details.